India Skills Series | Ms. Richa Pant, Head- Group CSR & Sustainability - ‎L&T financial services

By auther pic. CSRBOX

July 30, 2020

Richa comes with a rich experience of 15 yrs of working in the area of Corporate Social Responsibility and Sustainability. She has worked across diverse industry sectors which include -Automobile, Pharma, Telecom and Financial services. Her expertise includes conceptualising CSR programs that deploy management strengths and skill sets to deliver high impact, value driven social programmes. Her work extensively captures shared value in Healthcare, Skill Development and Digital Financial Inclusion.


A passionate believer in power of collaboration, her assignments have always seen multi-sectoral partnerships covering diverse stakeholders including corporate, suppliers, civil society, employees, social enterprises, chambers of commerce etc.


One such programme she conceptualised at L&T financial services is Digital Sakhi. A Digital Sakhi is a rural woman who imparts with Digital Financial Literacy through an in house developed Digital Financial Literacy module to rural communities. She is equipped with a tablet. Along with this she also teaches women entrepreneurs (agri-agri allied) on conducting business using Digi Modes of payment. The up skilling and Enterprise development training is done by grassroot NGO partner. This enables women entrepreneurs to expand her business therefore helping her credit taking ability to increase.


She has done her Masters in Social Work from University of Delhi and General Management programme from IIM (Luck now). She holds a Diploma in CSR and Sustainability from Swedish Institute Management Program (SIMP), Stockholm. She is recipient of prestigious Nuffic Fellowship for course on Program Management for Development sector Professionals by Dutch Ministry of Foreign Affairs. She has been invited to various academic institutions including- NITIE, XIMB, IIM ( Ranchi), TERI, K J Somaiya and various management and technical institutes for delivering sessions on Sustainability initiatives, Strategic CSR, Shared value approach and importance of Sustainable development education.


In her spare time, she enjoys listening & singing to semi-classical music and bolly-wood retro numbers. She is a member of voluntary association where her role is to take classical music.


In the interview, she answers the following:

1. Why has L&T decided to focus on rural skill development, in particular, especially women?


2. Why do you believe financial literacy is an important skill, especially for vulnerable populations?


3. How does The Digital Sakhi program function and how is it improving the livelihoods of rural women?


4. How has L&T partnered with different organizations (both private and public) to widen its reach?


5. In light of the COVID pandemic, which has forced businesses to close and individuals to become unemployed, how is L&T supporting their female micro-entrepreneurs?


6. What are some of the challenges faced by L&T when working with these rural communities and how were they overcame?


7. In your 16+ years of experience in the social sector, what do you think is the next challenge that the skilling sector faces?


Impact-Talk is a series of views and interviews of CSR heads, impact leaders and change-makers, addressing development challenges in India. If you have an impact-maker in your network, please suggest/share details at csr@ngobox.org




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