Post

Collaborate 2 Conquer Covid -19

by Genpact

Unlocking the silos during lockdown !

The role of collaboration is critical as we navigate through these uncertain times. With an objective to minimize the impact of COVID-19 on the communities around us, Genpact Social Impact Fellows enabled a dialogue amongst its NGO partners. The session was pivoted around the themes of:

Business Continuity - Preparing non-profits for the new normal
Employee Engagement - Engaged employees = Sustained vision
Society at large - For society - With society

The session was facilitated by Vijaya Balaji, CEO, Toolbox. While the lockdown is changing the way we live and work, Vijaya nudged the group to prepare for the post lockdown effects. As part of the session Vijaya moderated a discussion on:

  • Will we continue to champion the causes that we are championing now?
  • Will we operate and run programs in its entirety, or do we need to look into possible augmentation in our programs?  

    • Following Vijaya, was a dialogue by KN Gopinath, Executive Director, Dhwani Foundation. Sharing his thoughts on the COVID-19 situation, he said that in today’s world of uncertainty, technology plays a crucial role. Development sector needs to strategize and focus on sustainability. They need to identify and innovate means to operate with limited funds and thereby less resources.

    The fellows, then invited partner non-profits to share their approach to ensure business continuity, employee engagement and community service. Below is the summary of responses received across multiple roundtables.

    Business Continuity Plan -     Preparing non-profit for the new normal

  • Non-profits redesigned their operational strategies to adjust to  the new normal
  • NGOs are ensuring constant communication about revised strategies with donors
  • Connecting with beneficiaries through virtual classes and online learning modules
  • Collaboration with government on digital capacity building app, tele medicines and using DD National / AIR channels for informational videos
  • Increased engagement with CSR volunteers

    • Employee Engagement - Engaged employees = Sustained vision

  • NGOs are conducting wellness sessions and team workouts
  • Increased focus on upskilling employees with short term courses like manufacturing sanitizers, agriculture, digital education, spoken English, MS excel & word
  • Ensuring job satisfaction and job security in current scenario
  • Leveraging technology for regular team connects
  • Enabling flexibility to operate for convenience of all

    •  

    Society at large - For society, with society 

  • Most non-profits are engaged in COVID relief activities like mask making and supporting daily wage earners
  • Supporting women through webinars on social issues and domestic violence, helpline services and pregnancy assistance 
  • Enabling supply chain support to rural producers 
  • Community radio to generate awareness among masses
  • Tracking the spread of COVID-19 in villages

    • Tags:

    COVID19 Roundtable